Privacy Policy

This Privacy Policy applies to all personal data collected through the Aiotronics website (aiotronics.com), contact forms, newsletter subscriptions, consultation requests and any associated digital services operated by Aiotronics Technology Ltd. It governs interactions with prospective clients, existing clients, website visitors and any third parties who engage with our platforms.

By accessing our website or submitting information through any of our channels, you acknowledge that you have read and understood the terms outlined in this policy.

Aiotronics collects information through both direct submission and automated technical means. The categories of data we process include:

Aiotronics processes personal data strictly within the boundaries of legitimate business interest, contractual necessity and explicit user consent. We use collected information for the following purposes:

• Service Delivery: To respond to inquiries, provide technical consultations, deliver project outcomes and manage ongoing client relationships.
• Website Operations: To maintain, secure and improve the performance, reliability and user experience of our digital platforms.
• Communications: To send relevant updates, service notifications and — where explicitly opted in — newsletter content related to AI, IoT and electronics engineering.
• Legal Compliance: To meet obligations under applicable laws, regulatory requirements and contractual agreements.
• Analytics: To analyse aggregate usage patterns for website optimisation. We do not build individual user profiles for advertising purposes.

As a company engineering AI-powered electronics and IoT systems, data security is foundational to our operations. We implement comprehensive technical and organisational safeguards:

• All data transmitted through our website is encrypted using HTTPS with TLS 1.3 protocols.
• Server infrastructure is hosted on reputable cloud platforms with SOC 2 compliance and regular security audits.
• Internal access to personal data is restricted on a strict need-to-know basis with role-based access controls.
• Client project data, engineering repositories and proprietary IP are stored in isolated, access-controlled environments.
• No sensitive client data, telemetry streams or proprietary intellectual property is stored on public-facing web servers.
• We conduct periodic security reviews and vulnerability assessments to maintain the integrity of our systems.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law:

• Contact form submissions are retained for the duration of the business relationship or inquiry resolution, plus a reasonable administrative period.
• Newsletter subscriptions are maintained until the subscriber opts out or requests removal.
• Client project data is retained according to the terms specified in individual service agreements and NDAs.
• Technical logs are automatically purged on a rolling basis and are not linked to identifiable individuals.

Aiotronics does not sell, rent, lease or trade personal data to any third party for marketing or commercial purposes. We share data only under the following circumstances:

• Infrastructure Providers: Trusted hosting, email delivery and domain services essential to website operations. All providers are vetted for compliance with applicable privacy standards.
• Analytics Services: Aggregate, anonymised usage data may be processed by analytics platforms to improve site performance. No personally identifiable information is shared for tracking purposes.
• Legal Requirements: We may disclose information if required by law, court order or government regulation, or to protect the rights, safety and property of Aiotronics and its stakeholders.

Depending on your jurisdiction and applicable data protection regulations, you may exercise the following rights with respect to your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to Restrict Processing: Request limitation of processing under certain conditions.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object: Object to processing based on legitimate interests, including direct marketing communications.

To exercise any of these rights, please contact us at info@aiotronics.com. We will respond to all valid requests within a reasonable timeframe in accordance with applicable law.